设备连不上? 用 Chrome/Edge(桌面或 Android)经 WebBluetooth 直连;确认设备已开机进入配对状态;iPhone 的设备直连将随 App 版本提供。
创作者工具什么时候可以下载? 桌面端创作者工具(macOS / Windows)正在开发中,推出后会在创作者工具页提供下载。它在你的电脑上本地处理视频,视频不会上传。
订阅问题? 价格与权益见会员与价格;取消、退款与到账时间见退款与取消政策;账单、收据与恢复购买在控制台「订阅与账单」。删除账号会同时取消订阅并停止扣费,已付费周期不按比例退款。
支持:[email protected] · 隐私:[email protected] · 安全漏洞:[email protected](负责任披露,请先私下报告,我们会优先处理)
服务状态页与在线数据权利申请页将在稍后上线;在此之前,如需访问、导出、更正或删除你的个人数据,请写信至隐私邮箱。
Can't connect your device? Use Chrome or Edge (desktop or Android) to connect directly over WebBluetooth, and make sure the device is switched on and in pairing mode. Direct connection on iPhone will arrive with our app.
When can I download the Creator Tool? The desktop Creator Tool (macOS / Windows) is in development and will be available from the Creator Tool page when it launches. It processes videos locally on your computer, so your videos are never uploaded.
Subscription questions? See Pricing for plans and benefits, and our Refund & Cancellation Policy for cancellations, refunds and when refunds arrive. Billing, receipts and restoring purchases are under Billing in your console. Deleting your account also cancels your subscription and stops billing; paid periods are not refunded pro rata.
Support: [email protected] · Privacy: [email protected] · Security vulnerabilities: [email protected] (responsible disclosure: please report privately first, and we will prioritize your report)
A service status page and an online data-rights request form are coming soon. Until then, to access, export, correct or delete your personal data, email our privacy address.
Related: Privacy Policy · Terms of Service · Refund & Cancellation Policy · Delete account